{"title":"RETURN POLICIES","description":"\u003ch1\u003eReturn \u0026amp; Refund Policy\u003c\/h1\u003e\n\u003cp\u003eAt \u003cstrong\u003eOur Store\u003c\/strong\u003e, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.\u003c\/p\u003e\n\u003ch2\u003eReturns\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eYou may return your item within \u003cstrong\u003e30 days\u003c\/strong\u003e of receiving your order.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eItems must be \u003cstrong\u003eunused, in their original condition, and in the original packaging\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eProof of purchase or order confirmation is required for all returns.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eNon-Returnable Items\u003c\/h2\u003e\n\u003cp\u003eThe following items cannot be returned:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eGift cards\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDownloadable or digital products\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePersonalized or customized items\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eItems damaged due to misuse\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eRefunds\u003c\/h2\u003e\n\u003cp\u003eOnce we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eIf approved, your refund will be processed to your original payment method within \u003cstrong\u003e5–10 business days\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eShipping charges are non-refundable unless the return is due to our error.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eExchanges\u003c\/h2\u003e\n\u003cp\u003eWe only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact our support team.\u003c\/p\u003e\n\u003ch2\u003eDamaged or Incorrect Orders\u003c\/h2\u003e\n\u003cp\u003eIf you receive a damaged, defective, or incorrect item, please contact us within \u003cstrong\u003e48 hours\u003c\/strong\u003e of delivery with clear photos of the product and packaging.\u003c\/p\u003e\n\u003ch2\u003eReturn Shipping\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eCustomers are responsible for return shipping costs unless the item is damaged, defective, or we shipped the wrong product.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWe recommend using a trackable shipping service.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eContact Us\u003c\/h2\u003e\n\u003cp\u003eIf you have any questions about our Return \u0026amp; Refund Policy, please contact our customer support team. We will be happy to assist you.\u003c\/p\u003e","products":[],"url":"https:\/\/thecassowary.online\/collections\/return-policies.oembed","provider":"THE CASSOWARY","version":"1.0","type":"link"}